Shipping policy
Parker County Apparel Co. - Standard Shipping Policy
1. Order Processing and Production:
-
Most of our products are made using Print on Demand, which means they are custom-made just for you.
-
Please allow 1-3 business days for production before your order is shipped.
-
Once production is complete, you will receive an email notification with shipping details.
2. Shipping Rates and Delivery Estimates:
-
We offer standard shipping options through trusted carriers. Shipping rates are calculated at checkout based on your location and order size.
-
Estimated delivery time (after production is completed):
-
Standard Shipping: 3-7 business days
-
3. Shipping Locations:
-
We currently ship to all 50 U.S. states.
-
International shipping is not available at this time.
4. Tracking Information:
-
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package's journey.
5. Shipping Delays:
-
Please note that delivery times are estimates and may be affected by factors beyond our control, such as production delays, carrier delays, severe weather, or holidays.
6. Lost or Damaged Packages:
-
If your package is lost in transit or arrives damaged, please contact us within 7 days of the delivery date at [Your Customer Support Email] with your order number and a description of the issue.
-
We will work with the carrier to resolve the problem and ensure you receive your order.
7. Incorrect Shipping Information:
-
Please ensure your shipping address is accurate at checkout. We are not responsible for packages delivered to an incorrect address due to customer error.
-
If you notice an error in your shipping address, please contact us immediately at [Your Customer Support Email].
8. Questions and Support:
-
For any questions regarding your order or our shipping policy, please contact us at [Your Customer Support Email]. We’re here to help.